Customization Service

CUSTOMIZATION SERVICE

Here at Joanne L., we excel in creating one-of-a-kind pieces. We love sitting down with customers to create their dream masterpieces, and the journey begins when you contact us. We will discuss with you what your preferences and ideas are, what story you want your special piece to tell, establish budgets and advise you on material, gemstone and finish options in order to translate your ideas into your perfect piece.

You are welcome to select from our carefully curated selection of the highest quality gemstones - cut and polished to perfection by international master cutters. If you have a gem you wish to use or an existing piece you would like to redesign, do bring it along and we will be happy to discuss with you some options for them. If need be, we can also source for a particular gem for you.

After discussing your preferences, the design work begins. We will work closely with you in conceptualising and preparing various design options for you. Once you are happy with the design, our own founder and metalsmith, Joanne, or another of our experienced master craftsmen, will begin the creation process.

It typically takes 4-12 weeks to create each piece. All pieces are handcrafted and each stage is closely monitored and supervised, from the moment crafting begins to the time your heirloom reaches your hands. So start your journey with us today by emailing us at info@joannel.com or by filling in the Make and Appointment page.

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